Phase

Infrastructure

Vendor Relations

Tenant Relations

Phase I

(Assessment)

Assess current situation for existing or planned buildings.  Provide relevant technology and energy overviews.  IRR analysis.

Provide overview of most prominent providers, technology, and energy agreements.

Overview of “macro” tenant technology usage and expectations.

Phase II

(Design)

Strategic plans for conversions and new buildings: wiring, cables, wireless, telecommunications, power, HVAC and building controls. Anticipate standards; address availability; avoid liability. Data versus control networks.

Define building standards for technology and energy utilization.  Labeling standards. Noise and heat abatement.  Early negotiations with utilities.  Code compliance and rebates.

Long range plans for new services and tenant satisfaction monitoring.  Review tenant contracts for wiring standards, HVAC use and other technology issues.

Phase III

(Development)

Create building databases of conduits, risers, wiring, cabling, ducting, common and private equipment.  Correlate with leasing and other contractual agreements.

Project-manage the development.  Track progress, resource utilization, and base level achievement.  Hold reviews.  Verify and validate base levels.  Provide acceptance testing.

Assist with and project-manage tenant improvements and tenant relocations.

Phase IV

(Operation)

Management and policing of roof space, risers, conduits, racks, telecommunication closet space, bandwidth and radio frequency utilization. Monitor and adjust energy utilization.

Compliance and auditing of vendor agreements, utility bills, and performance standards..

Technology liaison, network service provider: security, servers, storage, backup, rentals, eCommerce, portals, video conferencing, and help desk.